Friday, March 9, 2012

Culture & Communication

Cultural Guidelines

DO...
  • research the culture before traveling to a different country
  • study general words in different language
  • study customs & etiquette of a foreign country
  • be open-minded to and respectful of other traditions, customs, beliefs
  • be aware that certain words and/or gestures may be considered offensive
DO NOT...
  • assume that everyone speaks & understands English
  • criticize a culture's way of doing something just because it is different from what you are accustomed to
  • forget to bring a gift made in the USA for a first meeting with a client
  • show disinterest in a country's history or culture
  • assume that handshake rather than a kiss or a bow is an appropriate introduction
Cultural Customs & Etiquettes

Asia
  • feet are considered lowest part of the body, therefore do not point at object/touch people with them, do not prop your feet on chairs/tables while sitting,
  • refrain from touching people on on the head/ruffling their hair = highest part of the body
Japan
  • perfectly ok to slurp noodles
  • never stick chopsticks into a bowl of rice upright
  • do not fill your own drink but rather fill the glass of the person next to you and wait for the person to reciprocate
  • tipping is not common --> give a gift, rather than a tip (money must be in an envelope)
  • inappropriate to sneeze loudly in a restaurant
Russia
  • wrist should be placed on the edge of the table while eating,
  • fork should held in the left hand and the knife on the right
  • vodka is for toasting, not casual sipping and can never be mixed/diluted
  • women cannot take shots
  • place empty bottles on the floor, not the table
  • 10% tip is customary at a restaurant
  • store prices are set but market prices are negotiable
United Kingdom
  • do not stick up index finger and middle finger with the palm of your hand facing you = giving someone the finger
Greece
  • do not wave at anyone with an open palm or show the number five = sign of rejection or flipping someone off
Armenia
  • polite to pour last drops of alcohol into your own glass so you are responsible for buying the next one
Sweden
  • vulgar to clink glasses unless you say "skals" which means cheers
Portugal
  • do not ask for seasoning or condiments that are not on the table = insult to the cook
France
  • never discuss money over dinner
  • never split the bill
Thailand
  • do not be alarmed if locals pick their noses while talking to you as it is considered a natural act of good hygiene
Brazil
  • expect business clients to answer phone calls during meetings, even in mid-conversation = considered rude to not answer even just to say "I'll call you back,"
  • punctuality is uncommon (30 minutes early/late)
Caribbean
  • address people with titles until a first name is explicitly offered
Mexico
  • if someone next to you is eating, it is good manners to say "provecho" which means enjoy

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